![]() Your TV isn't updated with the latest software version.The optical cable isn't securely connected.Your TV isn't set to a digital channel, or playing a video that is encoded in 5.1 audio.The connected home theater system, audio receiver, or soundbar isn't set to properly decode the digital signal.The following situations may cause this issue: Check Applicable Products and Categories for details. ![]() ![]() IMPORTANT: This article applies only to specific products and/or operating systems. ![]()
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